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Case study library

Connecting people, technology, and change.

These case studies highlight my approach to connecting learning, technology, and organizational needs through thoughtful design, collaboration, and practical implementation. Each one explores the challenge, my contribution, the approach, and the lessons learned.

Four case studiesLearning technology · AI enablement · Change management · UX research

Laptop on a desk showing an AI prompting course screen with supporting feature cards03

AI Literacy, Performance Enablement, and Capability Development

Closing the AI Capability Gap

A blended microlearning experience that turned available AI tools into practical, confident workplace capability.

  • AI literacy
  • Performance enablement
  • Capability development
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What these projects share

Technology adoption is a change management discipline.

Every project here starts with how people actually work, then builds the learning, the performance support, and the confidence to adopt something new.